What if i’ve included the wrong shipping address on my order?

📬 What you should do if you included the wrong address

Since there’s no explicit policy:

1. Contact them immediately — email their support via the contact page as soon as you notice the mistake, with your order number and corrected address.

2. Explain clearly — emphasise that the error was on your end and that the order hasn’t yet been dispatched (if that’s true). Moose 3D might manually adjust it if printing/dispatch hasn’t started.

3. Be prepared for possible charges — because wrong-info cases are treated as “customer error,” Moose 3D might charge for redelivery or re-shipping if they agree to correct it.

4. Check tracking & delivery status carefully — once they mark the order as shipped, it may be difficult or impossible to reroute.