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Frequently Asked Questions

Once your order has been processed, you will receive email notifications throughout the manufacturing process until your package is shipped. If you have chosen tracked delivery then you will receive a tracking link once your package has been picked up by the courier.

I accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

Orders can be modified or canceled within one hour of placing them. Please contact me immediately for assistance.

Yes, I use SSL encryption to ensure your payment information is protected. Your data is securely transmitted and processed through whichever payment provider you choose at checkout.

Yes, I offer international shipping to select countries. Shipping fees and delivery times vary based on the destination.

If you have received an exclusive discount then head to the checkout page, enter your discount code in the designated field and click ‘Apply’. The discount will be reflected in your total.

I offer standard and expedited shipping. Standard shipping typically takes 3-5 business days, while expedited shipping takes 2-3 business days. Days will vary based on service chosen at checkout.

I accept returns of any product in my shop within 30 days of purchase. Items must be unused and in their original packaging.

Custom orders whereby a file has been uploaded to calculator for a quote are not returnable and remain the responsibility of the customer to ensure the model is 3d printable.

Payments can be declined for various reasons, such as incorrect card details, insufficient funds, or issues with the card issuer. Please verify your information or contact your bank.

You can contact me via the form on the contact page, or via Whatsapp Chat.

Yes, you will receive a confirmation email with your order details shortly after placing your order.

Yes, you can save your payment information securely for faster checkout next time by creating an account or during the checkout process.

For any additional questions, please visit my Terms and Conditions page or contact me via whatsapp or the contact page.