CUSTOM 3D PRINTING SHOP

Upload your STL File to the quote calculator

Choose the plastic type and Pick the colours

Add your item to the basket and checkout

We'll 3D Print your parts and package them up

Your Parts Shipped the next day by royal mail

PLA or PETG?

PLA:

  • Prototypes and Models
  • Decorative Items
  • Household Tools and Gadgets
  • Educational Tools
  • Customized Accessories

PETG:

  • Functional Parts
  • Prototypes and Prototyping
  • Containers and Storage Solutions
  • Outdoor and Mechanical Applications
  • Medical and Laboratory Equipment

Infill Percentage %

In 3D printing, infill percentage determines how much solid material is used to fill the interior of a printed object,

  • 0% = Hollow
  • 100% = Completely solid.


The choice of infill percentage depends on the intended use of the printed object, balancing factors such as strength, weight, material usage, and printing time.

Layer Height

In 3D printing, layer height refers to the vertical distance between each printed layer of filament.

Smaller layer heights result in finer details and smoother surfaces but increase printing time.
Larger layer heights reduce printing time but may sacrifice surface quality and detail.
Common layer heights range from 0.1mm to 0.3mm, with lower values providing higher resolution and finer detail.

The optimal layer height depends on factors such as the desired level of detail, print speed, and the capabilities of the 3D printer being used.

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Upload Click here to upload or drag and drop your model to the canvas.

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File Unit:      
Scale:
%
L × W × H:
X: × Y: × Z:  cm 

Model Stats:

Material Volume: cm3
Support Material Volume: cm3
Box Volume: cm3
Surface Area: cm2
Model Weight: g
Model Dimensions:
x x cm
Number of Polygons:
Number of Shapes:
Total Path: cm

Incl. Support Charges: 

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Material

Its important when deciding on what type of filament works best with your 3d model. Please refer to the quick guides above.

Material
PETG
PLA
Printer

Supported file types:  STL, OBJ, 3MF, ZIP, PNG, SVG, PDF

For large or urgent orders, please email me to confirm required lead time for your job.  Lead times are subject to required print time for part size/qty.

Printer
Finalize

PETG Colours Available

If you can’t find the colour or material you are looking for, then please contact us as we may be able to source the materials to manufacture your printed part.

Black
Grey
White
Lime Green
Red
Purple
Tr Green

PLA Colours Available

If you can’t find the colour or material you are looking for, then please contact us as we may be able to source the materials to manufacture your printed part.

Matte Black
Matte Grey
Silk Silver
Matte White
Tr-Clear
Matte Purple
Matte Blue
Matte Green
Desert Tan
Matte Yellow
Silk Gold
Matte Orange
Matte Pink
Matte Red

The manufacturing process

During this entire process, our customers receive live status updates by email so they know when their order will be delivered

Add to Print Queue

Order received, payment made and the item is added to the 3d print queue

3D Printing has Started

The item is on the 3d printer and is printing, the order cannot be cancelled

Quality Inspection

The part is then checked visually and physically for any errors or defects

Part is Packaged and Shipped

The part is then shipped via the chosen method of delivery

Frequently Asked Questions

The maximum build depends on the printer, currently our printer bed measures 256 x 256 mm and printing volume or height above the bed is 256mm.

If a 3d printed model has overhangs at different angles or has bridging then it is essential that support material is used to hold a part in place while it is being 3D printed. 

Supports are printed at the same time as the part and are positioned as to have minimal effect on the surface quality. All supports are removed from the print prior to shipping as part of our quality control and inspection process.

You can upload STL, OBJ or STEP files, these are the standard files used in the 3D printing industry and our instant quote calculator has been designed to accept these.

Note: It is important that you ensure your 3d model is measured in mm, cm rather than inches before you upload it.

We currently have both PLA and PETG plastic available.

We will soon have Polycarbonate PC, Carbon Fibre infused PLA and Nylon.

Unfortunately we do not print with TPU or TPE as this filament is too soft for our printer’s extruder and is prone to blocking the hotend.

Yes, we offer a free file fixing service to optimise your 3D file for printing. Once you have ordered your parts, we will analyse the files and let you know of any major problems, our slicer works with AI and will repair your file prior to printing. 

Yes, we have several CAD designers who do work for us if required, they can create 3D files from descriptions, drawings and reference images. Our CAD design service starts at £25 upwards. Please submit an enquiry with your project details, measurements and any drawings, and we will get back to you with a quote. Please note that CAD service is separate and the cost is paid directly to the CAD designer. 

Yes, we do. We do not 3D print or distribute copies of customer’s designs unless these have been requested by the customer, and we will sign an NDA (non-disclosure agreement) if it is required by you.

There may be technical or other reasons why Moose 3D cannot accept or must cancel your order during the entire ordering process, even after they accept your order. If they cancel your order, they will contact you via email.

Payment must be made in full prior to printing unless an order is confirmed via email as bulk in which case 50% payment can be made upfront and 50% upon completion. Payment must be made in full prior to delivery. Payment should be made through an invoice emailed out and should be paid by credit card or bank transfer. If agreed on payment after delivery the payment will have to be made within 30 days of the Invoice or Delivery date.

Lead times for the printing process start on the completion of payment and not from the time of the upload. Lead times are only estimates and NOT IN ANY WAY guaranteed. Infrequent and unpredictable factors like machine failure, power cuts and acts of God may cause orders to be delayed by several days. If large orders take significantly longer than expected, a partial refund may be given, but no full refunds are given. There are no lead time-related refunds for Economy orders.

After the acceptance and payment of the order, there can be no changes to the files or processes. If the file has not already been printed, any changes are free of charge.

If your order is unacceptable or has been cancelled by Moose 3D, they will contact you via email. Any functioning weapon or parts from weapons will not be printed. Any parts for weapons concealed or disguised as other parts in an attempt to bypass this rule will remain the responsibility of the person(s) who upload the files, and they will be held liable for any legal actions as a result of the printing. Any parts deemed to be of an extreme offensive nature will not be printed.

To obtain a quote for your 3D printing service, you must have a 3D file. While Moose 3D accepts many different 3D file formats, the file extension .stl is preferable. You can start by uploading the 3D file(s) to the instant quote tool on their website or send them the file(s) via email, either as an attachment or through the contact form on their website. Using the instant quote tool, you can select dimensions, and reduce or increase the size specifications for each part you wish to order. These include the quantity and material. If you have emailed the file to Moose 3D, they may ask for more information about the parts before selecting the printing specifications for you.

The language to be used during the whole ordering process is English. Quotes are valid for 30 days from the date of issue.

After sending your order, Moose 3D will send you an order confirmation to the email address with which you signed in or supplied with the upload. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If they cannot accept your order, they will contact you by email. You should verify the details in the confirmation email. If there are errors, you should contact them as soon as possible by sending an email to: in**@mo*****.uk.

If you are on a deadline for your 3D printing order, it is strongly advised that you email Moose 3D before 3D print processing.

If you provide an incorrect shipping address, Moose 3D is not liable for any refunds. Please make sure to double-check the delivery address on any update notification emails you have received.

All packages are sent out in a protected box and by Royal Mail postal service, the customer has the options of what service is used and dispatch will made based on the customer’s choice.

Yes, you can change your shipping address, and it will not affect the order of the 3D print queue.

You cannot cancel your order after it goes into production due to the nature of the service. Orders that contain non-refundable items are still cancellable, but the refund or cancellation will not apply to those items.

Moose 3D is not responsible for your design should it not work or not fit the designed purpose unless what they provide is substantially dimensionally different from what has been supplied to them in STL format.

Parts are guaranteed to have a minimum wall thickness of 2 mm. If the parts are thinner than 2 mm and break during delivery or cleaning, they will not be covered or reprinted for free.

Post-processing of 3D printed parts only includes “sanding” of parts. You will be responsible for priming and painting parts if required.

In certain circumstances, Moose 3D may use a 3rd party company to design custom orders or certain aspects of a job. They cannot be held responsible for any problems or longer lead times caused by using this 3rd party.

Moose 3D does not offer any warranty on any parts and does not insure against design in any way.

Yes, they offer trade discounts on bulk orders, but only to businesses, not individuals. The discount will depend on the parts required, quantity, and material type.

Since Moose 3D is a web-based service, it might be subject to temporary downtime. If the website is down, you should wait and try again later.

You, as a designer, retain all your intellectual property rights in your 3D design, including without limitation any derivative works like 3D renders.

By agreeing to use Moose 3D’s service, you agree that Moose 3D can show and distribute images of your files, but not including the 3D data itself, via any of its channels, including its website and social media channels. You do not need to provide written permission for Moose 3D to publish images of your models through any of its website pages, and you cannot request for pictures to be removed after order completion.

 Yes, by using the services of Moose 3D, you agree that Moose 3D may collect and use personal data about you. Such information collected through this website shall only be used for our records and will never be sent, sold or distributed to any third parties without consent.

Moose 3D will not be liable for any indirect, incidental, exemplary, special, punitive, or consequential loss or damage of any kind arising from or relating to defective models. However, our maximum aggregate liability under these Terms and Conditions, whether in tort (including negligence) or otherwise, shall in no circumstances exceed the fee received from you by Moose 3D for the relevant order.

If you have any questions or concerns about Moose 3D’s Terms and Conditions or Services, you can contact them by sending an email to in**@mo*****.uk.

If you experience any problems with Moose 3D’s Services, please contact them and they will do their best to fix it as soon as possible.

Yes, Moose 3D welcomes all feedback to further improve its services. They may also contact you to ask about your experiences by posting a review on Google.

Moose 3D adheres to the Consumer Rights Act 2015 section 23 “Right to Refund, Repair or Replacement of Goods”. If you are not happy with the quality or if instructions are not followed as per your design, Moose 3D will reprint and replace the 3D printed model at no cost to you. However, if you provide incorrect dimensions or information about the part and request a refund, repair, or replacement, no refund will be given. A replacement will be offered, but you will be required to purchase the replacement and pay any shipping costs for the parts printed.

We work with Royal Mail and offer prices based on the overall weight of the item being shipped. The costs involved in shipping are below:

Royal Mail Standard Delivery:
Royal Mail 1st Class
Royal Mail 2nd Class

Signed For Delivery
Royal Mail Signed For 1st Class
Royal Mail Signed For 2nd Class

Royal Mail Tracked 24/48
Royal Mail Tracked 24
Royal Mail Tracked 48

Please note, purchasing any of these services does not prioritise your print job, this only applies to the delivery once the item has been printed.

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